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Systems & Methods for VBS (Virtual Broker Services)
Overview
The Virtual Broker Services (VBS) is a web based call center back ended to a phone connection to the service providers. The potential customer makes a reservation starting from a web page and the system will call the service provider, make a reservation and respond with a confirmation. All online and without Internet infrastructure needed by the service provider.
The web interface includes the ability to negotiate the price and telephone customer assistance. Additional functionality is provided to the customer by allowing phone cancellation and review.
The service provider connection is telephone, but can include fax, fax and phone together, or a web interface. A telephone interface or a web interface supports the service provider’s details such as availability and rates.
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